Privacy Policy

We collect information in several ways, depending on how you use ImageVids AI.

We use the information we collect to:

• Provide AI image-to-video generation services
• Create and manage user accounts
• Process free trial credits, paid credits, and subscriptions
• Generate videos based on your uploads and prompts
• Save generation history and task results
• Provide customer support
• Improve model routing, user experience, and product performance
• Prevent fraud, spam, abuse, and prohibited content
• Enforce our Terms of Service and Content Policy
• Process payments, refunds, cancellations, and billing requests
• Send service-related messages, such as receipts, account updates, and security notifications
• Analyze website traffic and product usage
• Comply with legal, regulatory, and payment processor requirements

We do not sell your personal information. We may share limited information with trusted third parties when necessary to operate ImageVids AI.

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

Uploaded images, prompts, and generated videos may be stored for account history, user access, moderation, security, and service improvement. We may delete generated files periodically to manage storage and service costs.

You may request deletion of your account or certain data by contacting [email protected]. Some records may be retained where required for legal, security, billing, tax, or fraud prevention purposes.

Your uploaded images, prompts, and generated videos are not intended to be public by default unless you choose to publish, share, or submit them to a public gallery, template page, example page, or promotional feature.

We may review user content manually or automatically to enforce our Content Policy, prevent abuse, investigate technical issues, and comply with payment processor or legal obligations.

ImageVids AI may use third-party AI model providers or infrastructure partners to process generation tasks. Your uploaded images, prompts, generation settings, and related metadata may be transmitted to such providers only as needed to generate or process your requested output.

We work to limit data sharing to what is necessary for service delivery, safety, security, and reliability.

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online service can guarantee complete security.

You are responsible for keeping your account credentials secure and for any activity that occurs under your account.

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete certain information
• Object to or restrict certain processing
• Request a copy of your data
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

To make a request, contact us at [email protected].

ImageVids AI is not intended for children under 13 years old, or under the minimum age required by applicable law in your location. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

ImageVids AI may process information in countries other than your country of residence. By using the service, you understand that your information may be transferred to and processed in other jurisdictions where our service providers operate.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. If the changes are material, we may provide additional notice through the website, email, or account dashboard.